The Alvinos Gourmet Pizza mobile application ("the Alvinos Gourmet Pizza App") is owned and
operated by Alvinos Gourmet Pizza. This policy, together with our Mobile Terms and Conditions,
explain how we may use information we collect about you, as well as your rights over any
personal information we hold about you. Please read this policy and our Mobile Terms and
Conditions carefully; by using the App you confirm to have understood and agreed to them.
Information we collect about you through the App
We collect information about you when you:
Using your information
Collecting personal information in the App (name, email address, date of birth) helps us to better
understand what you need from us. We use your information to:
Your personal information is safe with us and will never be released to third party companies for
their marketing purposes.
The App captures your geographic location when you attempt to "check-in" to our store. We do
this to allow you to pay using the app, and to provide an enhanced visit experience (for
example, through digital loyalty cards). We will only capture this information with your consent.
The App also captures basic usage metrics to help us identify any problems and to make
improvements in the future. These metrics also help us understand how people use the App and
how many people use the different functions within the App.
Information We Capture
The list below summarizes what information the App captures, what we do with it and your
choices:
Geographic location
We provide enhanced shop visit experiences when you choose to "check-in" to our store, and
allow you to pay using the App
Your geographic location is not associated with any personally identifiable information
You may prevent the App from accessing your device's location services, or turn off the location
services of your Mobile Device. Doing so will impact the App and prevent you from enjoying an
enhanced shop experience
Data you share with us (Including information you give us when signing up, and information
which is shared automatically such as Device ID, and IP address)
We use this data to log you into the App and it helps us understand our customers better and
potentially present you with offers and promotions
Your data is stored in an encrypted database and transferred over a secure network connection
You decide which data you do and do not share with us. If you ask us to, we will update, correct
or delete any data which you give to us.
Data you share with us if you log on through Facebook (Including your gender, date of birth,
profile photo)
We use this data to log you into the App, and it helps us understand our customers better and
potentially present you with offers and promotions
Your data is stored in an encrypted database and transferred over a secure network connection
You decide which data you do and do not share with us. If you ask us to, we will update, correct
or delete any data which you give to us.
Your Card details
Your card details are not stored on the App and they are only used in accordance with your
payment instructions
Your card details are stored on secure servers
You do not have to use the payments facility within the App to pay for your purchase
Your profile photo
Your profile photo is used in-store to verify your identity
Your profile photo is just stored on the App and is not shared.
If you ask us to, we will update, correct or delete your profile photo. However, you must have a
profile photo if you wish to use the App to pay for your purchases.
Your purchase history
We use your purchase history to send you personalized offers, and analyze which products are
most likely to interest you
Your data is stored in an encrypted database and transferred over a secure network connection
We need to collect your purchase history in order to give you the benefit of personalized offers
through the app. We will delete our records of your individual purchase history if you ask us to.
Storing your Information
We will only store your information for as long as we need it to deliver the services available
through the App. If you ask us to, or if you delete your account, we will delete the information
linked to your account which can identify you personally, including your profile photo and
personal details.
Marketing and research
If you agree, we may contact you:
Of course, the choice is entirely yours, but if you say you do not want to receive marketing
information from us this will prevent you from receiving great offers or promotions that may be of
interest to you. You can ask us to stop contacting you for marketing and/or research purposes
by following the instructions in any such communication or by emailing us at info@alvinos.com
Disclosing your information
We will never disclose your information to anyone outside of Alvinos Gourmet Pizza except
where we have your consent; where we are required or permitted to do so by law; to other
companies who provide a service to us for which we need to disclose some of your information;
or any successors in title to our business.
To obtain a copy of the information we hold about you, email us at info@alvinos.com. Please
confirm any details to help us identify and locate your information. If any of the details are
incorrect, let us know and we will amend them.
Changes to our policy
This policy replaces all previous versions and is correct as of July 2017. We reserve the right to
change the policy at any time.
Contacting us
If you have any queries, please contact us at info@alvinos.com.